GuildSync FAQ
1. Can I be in a a guild, and own a guild?
A: Yes.
2: Where can I reach billing, support, a manager, etc?
3: Do you guys have a phone number?
A: No, we do not have a number for billing or support.
A: No, they are separate. So, they will use different MFA configurations, and may have different passwords.
5: Do you guys have a Discord I can join?
Yes, create an account here:
https://guild-sync.net/, then go to the Global Dashboard page. Here, you can find our Discord link to our community server.
6: Can Support or DEVs help me in Discord to solve my issue? I see they are online!
A: If a issue is deemed critical, or urgent a Support member may reach out. If needed they will escalate it to a DEV.
If a screen share is needed, this will be organized by the DEV. The Support member & DEV member from the GuildSync team will be present.
In 99% of cases, we are able to resolve issues via our ticketing system. DO NOT DM or "@" DEVs or Support in our Community Discord channels!
7: <TBD>